Terms of Use

Last updated: October 25, 2026

These Terms of Use ("Terms") are an agreement between you and Media Ape Ventures LLC ("we", "us") and govern your use of the FaceLift mobile app (the "App") and the FaceLift websites, including faceliftmethod.com and try.faceliftmethod.com (the "Sites"). Together they are the "Services". Our Privacy Policy explains how we handle your information.

By downloading, accessing or using the Services, you agree to these Terms. If you do not agree, do not use the Services.

Please read section 12: it requires most disputes to be resolved by individual arbitration and waives class actions.

1. Who can use FaceLift

You must be at least 18 years old to use the Services. By using them, you confirm that you are 18 or older and able to enter into this agreement.

2. The Services

FaceLift is a guided face yoga and facial wellness app with video-guided exercises, a 28-day program, progress photos, reminders and relaxing sounds. We may add, change or remove features from time to time.

3. Health and safety

FaceLift is a wellness app. It is not medical advice, diagnosis or treatment, and it is not a substitute for a doctor, dermatologist or other professional. Results vary from person to person and are not guaranteed.

Talk to your doctor before you start if you have had a recent facial procedure (such as fillers, Botox, surgery or laser treatment), have jaw pain or TMJ, facial palsy, a skin condition, an eye condition, or any other medical concern. Use a light touch, never press on your eyes, and stop any exercise that causes pain, numbness or discomfort.

You use the Services at your own risk and are responsible for deciding whether an activity is right for you.

4. Your account

You are responsible for your account and for keeping your password and sign-in codes private. Give us accurate information and tell us at support@faceliftmethod.com if you think someone else has accessed your account. You can delete your account at any time in the App under Settings → Delete account.

5. Subscriptions and payments

Some features require a paid subscription ("Membership"). The price, billing period and any trial are shown before you buy.

Memberships bought in the App (Apple App Store or Google Play)

• Payment is charged to your Apple ID (or Google Play account) when you confirm the purchase.
• Your subscription renews automatically at the same price and for the same period unless you turn off auto-renew at least 24 hours before the end of the current period. Your account is charged for the renewal within the 24 hours before the current period ends.
• You can manage or cancel your subscription in your device's account settings: on iPhone, Settings → [your name] → Subscriptions; on Android, the Google Play Store → Payments & subscriptions. Deleting the App or your account does not cancel a subscription.
• If you are offered a free trial, any unused part of it ends when you buy a subscription.
• Refunds for App purchases are handled by Apple or Google under their policies; we cannot issue them. You can request one at reportaproblem.apple.com or through Google Play.

Memberships bought on our Sites

• Payments on our Sites are processed by Stripe. The introductory price, trial length (if any) and the renewal price and period are shown at checkout.
• Your Membership renews automatically at the renewal price shown at checkout, charged to the payment method you used, until you cancel.
• You can cancel at any time at try.faceliftmethod.com/manage or by emailing support@faceliftmethod.com. You keep access until the end of the period you have paid for.
• Refunds are covered by our Membership Terms, including our money-back guarantee. Except as stated there or required by law, payments are non-refundable.

Price changes and taxes

We may change Membership prices. We will tell you in advance, and the new price applies from your next renewal; if you do not agree, you can cancel before then. Prices may not include taxes, which you are responsible for where they apply.

6. Your content

You keep ownership of anything you add to the Services, such as your entries, notes or photos ("Your Content"). You give us a limited license to store, process and display Your Content only to provide the Services to you. We do not use Your Content for advertising and we do not make it public.

7. Acceptable use

You agree not to: copy, modify, sell or distribute the Services or their content; reverse-engineer them except where the law allows; access them by automated means or interfere with their security or operation; use another person's account; upload anything unlawful or that infringes someone else's rights; or use the Services for any unlawful purpose.

8. Our content and license

The Services, including the App, videos, text, graphics, audio, logos and software, belong to us or our licensors and are protected by law. Subject to these Terms, we grant you a personal, limited, non-exclusive, non-transferable, revocable license to use the App on devices you own or control, for your own non-commercial use. "FaceLift" and our logos are our trademarks.

9. Third-party services

The Services work with third-party services such as Apple, Google, Stripe and our hosting and email providers. Their own terms and privacy policies apply to your use of them, and we are not responsible for them.

10. Disclaimers

THE SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE". TO THE FULLEST EXTENT ALLOWED BY LAW, WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NON-INFRINGEMENT. WE DO NOT PROMISE THAT THE SERVICES WILL BE UNINTERRUPTED OR ERROR-FREE, OR THAT YOU WILL ACHIEVE ANY PARTICULAR RESULT.

11. Limitation of liability

TO THE FULLEST EXTENT ALLOWED BY LAW, WE WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL OR PUNITIVE DAMAGES, OR FOR LOST PROFITS, DATA OR GOODWILL. OUR TOTAL LIABILITY FOR ANY CLAIM RELATING TO THE SERVICES IS LIMITED TO THE GREATER OF THE AMOUNT YOU PAID US IN THE 12 MONTHS BEFORE THE CLAIM AND US$50. Some places do not allow these limits, so they may not apply to you. Nothing in these Terms limits liability that cannot be limited by law.

You agree to indemnify us against claims arising from your misuse of the Services or your breach of these Terms.

12. Disputes

Talk to us first. Before filing a claim, email support@faceliftmethod.com with a description of the dispute, and give us 60 days to try to resolve it.

Arbitration. If we cannot resolve it, you and we agree that any dispute relating to the Services or these Terms will be resolved by binding individual arbitration administered by JAMS under its Streamlined Arbitration Rules, except that either of us may bring an individual claim in small-claims court, or seek an injunction to protect intellectual property.

No class actions. Claims may be brought only individually, not as a plaintiff or class member in any class or representative proceeding.

Opting out. You may opt out of arbitration by emailing support@faceliftmethod.com within 30 days of first accepting these Terms, with your name, account email and a statement that you are opting out.

These Terms are governed by the laws of the State of Wyoming, USA, without regard to its conflict-of-laws rules, and, where it applies, the Federal Arbitration Act. Arbitration (if it applies) will take place in Sheridan County, Wyoming, or by video at your choice.

If you live in the EU or UK, you keep the protection of the mandatory laws of your country and may bring claims in your local courts.

13. Ending these Terms

You can stop using the Services and delete your account at any time. We may suspend or end your access if you break these Terms or if we stop offering the Services; if we stop offering a paid Membership, we will refund the unused part of any prepaid period. Sections that by their nature should continue (such as 6, 8, 10, 11 and 12) continue after these Terms end.

14. Apple App Store terms

If you downloaded the App from Apple's App Store, the following also applies:

• These Terms are between you and Media Ape Ventures LLC only, not Apple. We, not Apple, are solely responsible for the App and its content.
• Your license to use the App is limited to use on Apple-branded products that you own or control, as permitted by the Usage Rules in the Apple Media Services Terms and Conditions.
• We are solely responsible for providing maintenance and support for the App. Apple has no obligation to provide any maintenance or support.
• If the App fails to conform to any applicable warranty, you may notify Apple, and Apple will refund the purchase price of the App (if any). To the maximum extent permitted by law, Apple has no other warranty obligation for the App; any other claims, losses, liabilities, damages, costs or expenses caused by a failure to conform to a warranty are our responsibility.
• We, not Apple, are responsible for addressing any claims by you or a third party relating to the App or your possession and use of it, including product liability claims, claims that the App fails to meet legal or regulatory requirements, and claims under consumer protection, privacy or similar laws.
• If a third party claims that the App or your possession and use of it infringes their intellectual property rights, we, not Apple, are solely responsible for the investigation, defense, settlement and discharge of that claim.
• You confirm that you are not located in a country subject to a US Government embargo or designated as a "terrorist supporting" country, and that you are not on any US Government list of prohibited or restricted parties.
• You must comply with any third-party terms that apply when using the App (for example, your wireless data service agreement).
• Apple and its subsidiaries are third-party beneficiaries of these Terms and, once you accept them, Apple has the right to enforce them against you as a third-party beneficiary.

Apple's standard Licensed Application End User License Agreement also applies to the App, except where these Terms give you more rights.

15. Changes to these Terms

We may update these Terms. If we make material changes, we will tell you in the App, by email or on this page before they take effect. If you keep using the Services after that, you accept the updated Terms.

16. General

These Terms, the Privacy Policy and, for web purchases, the Membership Terms are the entire agreement between you and us about the Services. If any part is found unenforceable, the rest stays in effect. Our not enforcing a right is not a waiver. You may not transfer these Terms; we may transfer them as part of a merger or sale of our business.

17. Contact

Media Ape Ventures LLC
30 N Gould St Ste R, Sheridan, WY 82801, USA
Email: support@faceliftmethod.com